Contact

One address, read by one person: contact@alftanet.com.

Good reasons to write

• A game is broken. It won't load, it crashes, or it doesn't do what its page says. These are the most useful emails.
• Something is unfair, not just hard. If a game killed you and there was nothing you could have done, that's probably a bug.
• A game is hard to play because of colours, motion, text size or the controls.
• A leaderboard problem. A score that didn't save, or a name that shouldn't be there.
• Your data. To see, correct or delete anything we hold about you. For most people that's a name and a score. See the privacy policy.
• Mistakes in the guides, or an idea for a game.
• A corporate edition for your company event. Tell us the date. The corporate editions page explains how it works.

Reporting a bug

A rough report is much better than none. If you can, mention:

• which game, and what you were doing when it happened;
• your browser and device (for example Safari on an iPhone, or Chrome on a laptop);
• whether it happens every time;
• a screenshot, if there was something to see.

How long a reply takes

Usually days rather than hours. Everything gets read. A game that's completely broken gets looked at first.

Reviews

Every game has a review box at the bottom of its page. For general feedback that's better than email, because it's attached to the right game. The text you write is never published. Star ratings that pass moderation count towards the average shown on the game's card. To have a review removed, email the address above and say roughly when you sent it.

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