Contact

One address, read by one person: contact@alftanet.com. Here's what it's good for, what to include, and how long a reply actually takes.

Things worth writing about

• A game is broken. It won't load, it crashes, it hangs on a black screen, or something clearly isn't behaving the way the page says it should. These are the most useful emails I get.
• Something is unfair rather than just hard. If a game killed you in a way you couldn't have avoided, I want to know. That's usually a bug in a generator, and it's exactly the kind of thing that's hard to catch from the inside.
• Accessibility. If a game is difficult or impossible to play because of colour, motion, text size, or the controls it demands, please say so. There's an open audit of where this site currently falls short, and real reports change what gets fixed first.
• A leaderboard problem. A score that didn't save, an entry that should be removed, or a display name that shouldn't be there.
• Privacy and data requests. Access, correction or deletion of anything held about you. The privacy policy describes what that amounts to — for most people it's a display name and a score.
• Anything about the writing. Corrections to the guides or devlog are welcome, including the technical ones. Especially the technical ones.

What to put in a bug report

You don't need to be technical, and a vague report is much better than no report. But if you can include these, a fix comes far faster:

• Which game, and the address you were on.
• What you were doing when it happened — even roughly. "It died the moment I grabbed the second anchor" is enormously more useful than "it crashed".
• Your browser and device. Chrome on a Pixel, Safari on an iPad, Firefox on a laptop — canvas games behave differently across all of them.
• Whether it happens every time or just once.
• A screenshot, if there was anything to see.

How long a reply takes

This is a hobby project run by one person alongside a normal life, so the honest answer is days rather than hours, and occasionally longer than that. Everything gets read. Not everything gets a reply, but anything that needs one gets one.

If a game is completely broken for you, that jumps the queue.

Reviews and moderation

Every game has a review box, which is a better route than email for general impressions — it's attached to the game it's about, so it's easier to act on. Reviews are read and used to decide what to fix and what to build next.

Reviews are not published on the site. They're private feedback to me, not public ratings, so nothing you write there appears next to the game. If you'd like something you submitted removed, email the address above and say roughly when you sent it.

Press, business and everything else

Same address. It's a small project and there isn't a separate inbox for anything. If you want to write about one of the games, ask about how something was built, or point out that I've got a historical detail wrong in one of the guides, that all goes to the same place and is all welcome.

→ contact@alftanet.com  ·  → About Alftanet  ·  → Privacy policy